Feel it before you decide
-Try at Home Fair -
If you try it on at home and it doesn't fit, you can return it within the fair period.

 

Period: April 14 (Tue) 19:00 ~ April 27 (Mon) 23:59
Returns are only accepted for products ordered during the above period.
Return shipping costs will be covered only for products ordered during the above period.

-Important notes regarding returns during this fair period-
⚠︎Please be sure to confirm before use.


■ About Returns

Customers wishing to return an item, please contact us by email in advance via the Contact page on the ERADIE official website.

If you use the enclosed Sagawa Express shipping label,
we will cover the return shipping costs.
*Please arrange for pickup yourself.


■ Cases where returns cannot be accepted
Returns cannot be accepted in the following cases.

・Products with missing accessories or tags (including disadvantage tags)
・Products where 7 days or more have passed since their arrival
・Products that have been worn, altered, or cleaned
・Products that have been stained or damaged by the customer
・Products with other fibers attached (including animal hair, fibers, dust, perfume scent, etc.)


*Please note that pre-order items are not eligible for this fair.

*Please return the item within 5 days after contacting us.


■ Return Procedure
Please return the product using the enclosed Sagawa Express shipping label.
If using other methods, please return it at your own expense.

After confirming receipt of the product, we will process the refund.
The refund will only be for the "product price (tax included)".
For bank transfers, the refund will be processed after deducting the transfer fee.


【Return Address】
3-1-14 LE REVE 2F, Jingumae, Shibuya-ku, Tokyo 150-0001
Jammin Inc.
Attn: Moro
TEL: 03-5413-1731


Thank you for your continued support of the ERADIE Online shop.

ERADIE
Jammin Inc.